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RANGE

Your shifts run to a standard whether the strongest manager is on or not: line checks, open/close discipline, and the daily accountability that makes execution repeatable.

Fixed-scope install

From $6,500

One point of prime cost on a $4M group is $40,000 a year.

$1,000 discovery week, credited toward the install.

If the week concludes an install isn’t the fix, you’ll hear that plainly — the $1,000 bought the read that saved you the rest.

A 30–60 day install, scoped after a discovery week, then run shift by shift until it holds. Never open-ended.

For multi-unit and growth-stage groups where execution varies shift to shift, and you’re not ready for an embedded partner.

Most groups don’t have an execution problem so much as a consistency problem. The restaurant runs beautifully when your strongest manager is on the floor and quietly slips on their night off: line checks skipped, stations half-ready at open, the close cut short so everyone can get out. The standard lives in one person’s head, not in the operation, so the guest experience swings with the schedule.

This install puts the standard into the building instead of the manager. We watch how your shifts actually run, then build the line-check, station-readiness, and open/close routines that hold whether your best operator is on or not. The deliverable isn’t paperwork; it’s a working discipline your managers own once we leave. Prime cost is the number this shows up in first: a full-service operation holding 60-65% of sales is one where the shifts run to a standard, not to whoever’s on the floor.

Take a group doing $4M in sales: one point of prime cost is $40,000 a year, and a point or two is about the distance between the nights your strongest manager works and the nights they don’t. From $6,500, closing that distance is the whole job here.

Start with a conversation.

Take the Diagnostic

The Straight Read shows you which install to run first. Back within 48 hours.

What gets installed

  • —An audit of how your shifts actually run, observed across a full week of shifts, opens, closes, and the Friday rush included
  • —A built line-check and station-readiness system, shaped to your menu and stations
  • —Open/close and shift-change accountability routines
  • —A manager shift-discipline cadence: what to check, when, and how to hold it, with line-check completion on the scorecard
  • —Written shift routines your team runs from, walked through live with every manager who’ll run them

How the install works

DiscoveryObserve shifts, find the real gaps, and price the install from what we see.
BuildBuild the line-check and accountability system to your operation.
InstallPut the line check on the floor and run it shift by shift with your managers.
HandoffWatch a week of shifts run without us, tighten what slipped, and step out.

What this isn’t

A fixed-scope install with a defined start and end, not an open-ended engagement. It does not include:

  • ●A full operational audit
  • ●Labor model or scheduling redesign
  • ●The training curriculum (that’s the Service Standards & Training Install)
  • ●POS or technology changes
  • ●A second concept’s shift standards (each brand gets its own scope)

You’re in the right place if

  • —Your best manager’s night off is a different restaurant than their night on
  • —Line checks happen when someone remembers, not on a schedule anyone owns
  • —You’ve opened a second or third unit and the standard didn’t travel with it

Common Questions

What does the Shift-Execution Install cost?

From $6,500. Unit count and how many stations each line runs are what move the number up from there. Fixed before we begin, all-in, never billed hourly or by the visit. The $1,000 discovery week is credited toward that number if you move forward, so the diagnostic work isn’t a sunk cost.

How much of my managers’ time does this take?

Your GMs and shift leads are the ones we’re building around. Figure a few hours a week for observation and feedback during the build, and closer to a full shift or two during install week itself. Line cooks and servers feel the change; they don’t carry the install.

How long does it run, and what if we’re mid-remodel or short-staffed right now?

Thirty to sixty days, scoped in discovery to your actual calendar. If you’re mid-remodel or working through a rough staffing stretch, we build the timeline around that instead of pretending it isn’t happening. The install waits for a representative set of shifts to work from; it doesn’t wait for perfect conditions.

What keeps this from sliding back once you’re gone?

By the day the install ends, your managers have already been running the line check without us for weeks. That’s what handoff means here. The cadence lives on the shift, not with us: a defined check at every open and every close, with line-check completion tracked on the manager scorecard so a skipped check is visible the day it’s skipped. If you ever want a second set of eyes on it, that’s an advisory conversation. The discipline itself doesn’t need us in the building.

My GMs run their shifts their own way. Will they actually run a routine an outsider wrote?

They won’t have to, because the routine isn’t written from outside. It’s built from a week of watching their shifts, and they shape it with us during the build. What managers reject is paperwork handed down from above; what they keep is a line check that catches the problem they were going to eat at 7pm anyway. By install week it reads like their system, because most of it is.