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RANGE

Every shift runs to the same standard, whichever manager is on.

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The fee

From $6,500

One point of prime cost on $4M in sales is $40,000 a year.

Discovery is $1,000, separate from the install’s price, and it scopes the install and sets that price. If it concludes an install isn’t the fix, you’ll hear it, and the $1,000 bought the read that saved you the rest.

About 30 to 60 days after discovery, with the timeframe agreed up front.

The standard is written down somewhere; the shifts do not run to it.

What this install fixes

On your best manager’s night off, the line checks get skipped, stations are half-⁠ready at open and the close gets cut short so everyone can get out. All of it lands in prime cost as waste, refires and comps, and the P&L never says which shift it came from.

Each shift runs under one named shift manager, the manager or shift lead who answers for it. The evening shift manager owns the close and photographs the final walk, and the morning shift manager opens by walking the restaurant against those photographs, so each day starts from what the night left.

What it looks like now

You’ve opened a second or third unit, and each new one runs the way its first GM set it up.

Tell us what’s breaking.

Bring the checklists your managers work from today.

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What gets installed

What gets built

  • The shift manager’s checklist in shift order: checkpoints at the open, the pre-⁠shift, the pass and the final walk, each item initialed with the time it is worked, and the reading logged wherever an item calls for one.
  • The pre-⁠shift to a written plan: yesterday’s catches, the day’s counts and one focus for the shift, run by the shift manager so drift is named before the doors open.
  • The line check by station: every item on the station held to its written spec, walked before lunch and again before dinner.
  • The kitchen manager’s day: the prep list built from the sales mix and the protein count, a taste plate with the GM, and the findings handed to the evening shift manager.
  • The shift manager’s close: each station checked out against its own list, waste and the final walk photographed, the protein count entered and shift notes sent to every manager before sign-⁠off.
  • The note standard: every flag written as what was found and where, what was done on the shift, who was coached by name, and who owns the next step.

What holds it

  • Open and close certification: the GM certifies each manager and shift lead on a live open and close before they run either alone, the first ones reviewed with us by video.
  • The daily grade: the GM scores each shift manager’s shift out of 100 on five tests (complete, worked live, notes specific, flags followed through, the close photographed).
  • The weekly scorecard: every shift manager sorted into intervene, coach, steady or reinforce, and read with next week’s schedule open.
  • A weekly look for lists worked from memory: sign-⁠offs timed after the doors opened, notes that read ‘complete’ or ‘none’, and items with no initials beside them.
  • A rule for repeat catches: anything caught on three shifts becomes a line on the checklist or a fix with a named owner.

What it asks of your team: an hour a week from your GM and director of operations on the standing call, and your managers’ time in the build sessions and on live shifts.

How it runs: discovery on site, then the standing weekly call, with live shifts reviewed by video where possible and any further time on site scoped into the price.

Start to handoff

  1. Discovery Walk a live shift with the manager on duty and log every skipped check against the checklists your managers use today.
  2. Build Fit the shift manager’s checklist and the line check to your menu, stations and hours.
  3. Run Review your GMs’ first certifications on the open and the close with them by video, then read the week’s grades on the standing call while your managers run the checklist and the line check every shift.
  4. Handoff Read the grades from a week of shifts run without us, and hand the weekly scorecard to your director of operations at the handoff date set in the scope.

If this is the problem, bring it.

Free, and before any discovery.

Book a call with Jon (opens in a new tab)

What this isn’t

It does not include:

Common questions

What does the Shift-⁠Execution Install cost?

From $6,500. Unit count and how many stations each line runs move the number up from there. Fixed once discovery has counted both, all-⁠in, never billed hourly or by the visit. Discovery is $1,000, on top of it.

What keeps this from sliding back once you’re gone?

A skipped check shows in that day’s grade, so the gap is caught before it becomes a habit. Your director of operations reads the grades each week and re-⁠grades one recent shift without the GM’s grade in view, so a grader who has gone easy shows up. Each unit’s GM coaches any shift manager the weekly scorecard sorts into intervene, its lowest band.

Will my GMs run a routine an outsider wrote?

They will be running one they helped write. It is built from their own shifts as discovery found them, and during the build your GMs set the checklist times with us while your chefs set each station’s line-⁠check items.

Who runs it

RANGE was founded by Jon Peck, who spent twenty years running multi-unit restaurant groups: eight brands built and scaled, twelve openings across six concepts in three years, and more than $100 million of annual P&L owned.