Foundations
Not every group needs an embedded partner on day one. Some need one system installed correctly. Start there.
Foundations are fixed-scope installs: a single operating system built into your business and owned by your team, with a defined start, a defined end, and a price you see up front. Each begins with a discovery week that sets the scope, timeline, and cost, then a 30–60 day install. Never open-ended.
Six installs cover the operating work: execution, cost, labor, training, openings, and hiring. The judgment-led work (turnarounds, due diligence, financial and growth strategy) stays embedded.
Owned by your team is the part that matters. What stays behind is the system itself, the routines that run it, and the managers trained to hold it, so nothing walks out the door when we do. If it only holds while we are standing there, it was not installed.
The installs
Shift-Execution Install
For multi-unit and growth-stage groups where execution varies shift to shift, and you’re not ready for an embedded partner.
Food-Cost Install
For groups watching margins drift who want the discipline installed, not a finance engagement.
Service Standards & Training Install
For groups where the guest experience isn’t consistent across units, and training is still informal.
Labor & Scheduling Install
For groups where labor cost swings — or service suffers — because staffing isn’t built to demand.
New-Unit Opening Readiness Install
For growth-stage groups opening a unit who want the open run to a system, not improvised.
Hiring System Install
For groups where every opening is a scramble, and the best résumé in a thin week keeps winning the job.
How to start
Every install begins by agreeing on the real scope. We come into the operation, look at what is actually costing you, and take the notes and the numbers away to work through. Inside the week you have a short written read: the priorities, the scope, the timeline, and a fixed price to fix it, before any larger commitment. We carry only a few engagements at a time, so an install gets the same senior attention as any embedded engagement, not a slot in a queue.
The discovery is a paid engagement ($1,000), and if you move forward, that $1,000 is credited toward the install. It’s the lowest-commitment way to find out exactly what the work is and what it costs, before you commit to it.
When you need more than an install
When the work is bigger than a single system — a turnaround, a fractional COO, operational due diligence, a full operating buildout — that’s embedded advisory: selective, scoped, and accountable for the outcome. The install is the on-ramp; the advisory is the engagement.
Not sure which install you need?
Most groups start with Shift-Execution — it’s the discipline the other installs assume is already in place.